The Veterans Services office is open every day of the week. The agent is available to meet with veterans on Mondays 7:30 AM to 4:00 PM and Tuesdays 7:30 AM to 12 Noon. The secretary to the Veterans Agent takes calls during the balance of the week and will refer them to the Agent when necessary.
Veterans' Services was established in the State of Massachusetts after World War II ended. At present Massachusetts is the only state that offers Vets this benefit program. Veterans' Services under Mass. State Law Chapter 115, 108 CMR mandates that every town and city appoint a Veterans' Agent to disburse benefits under the guidelines of Chapter 115.
Veterans' Services was started just after WW II ended as a means of maintaining the dignity of the Veteran. The state felt that veterans needing assistance should not have to depend on welfare for assistance.
All Veterans' Agents also assist veterans for the Veterans Administration which is a part of the Federal National Government, providing forms, information, and other assistance. Such benefits include employment, vocational and educational opportunities, hospitalization, medical care, service and non-service pensions, etc.
Seventy-five percent of all benefits paid to veterans by the town are reimbursed by the State of Massachusetts. Similarly seventy-five percent of the cost of all flags placed on Veterans' graves on Memorial Day and any burial expenses is also reimbursed.
Benefits are provided individually to each veteran or dependent under the guidelines after an application has been filed for assistance based on their income and assets. A veterans' DD214 (discharge paper) is required for eligibility. Those who have misplaced or lost their DD214, there are applications available in my office to send for it.
Applications are also on file to apply for lost medals, veterans' license plates and burial expenses, as well as for pensions, compensation, education, loans, etc.