Veteran's Services

Administrative Staff Email Phone Number
Nancy Pinto, Administrative Assistant (774) 872-0944

The Veterans Services office is open every day of the week. The Veteran's Services Officer is available to meet with Veterans on Monday and Wednesday between 7:30am to 1:30pm. The Office Manager takes calls during the balance of the week and will refer them to the Veteran's Service Officer when necessary.

Mission Statement

Veteran's Services was established in the Commonwealth of Massachusetts after World War II (WW II) ended. At present, Massachusetts is the only state that offers veterans this benefit program. Veteran's Services under Massachusetts General Law Chapter 115, 108 Code of Massachusetts Regulations (CMR) mandates that every town and city appoint a Veteran's Services Officer to disburse benefits under the guidelines of Chapter 115.

Veteran's Services was started just after WW II ended as a means of maintaining the dignity of the veteran. The Commonwealth felt that veterans needing assistance should not have to depend on welfare for assistance.

All Veteran's Services Officers also assist veterans for the Veterans Administration which is a part of the federal government, providing forms, information, and other assistance. Such benefits include:

  • Employment
  • Vocational and educational opportunities
  • Hospitalization
  • Medical care
  • Service and non-service pensions, etc.

75% of all benefits paid to veterans by the town are reimbursed by the Commonwealth of Massachusetts. Similarly 75% of the cost of all flags placed on veteran's graves on Memorial Day and any burial expenses is also reimbursed.

DD214 Required

Benefits are provided individually to each veteran or dependent under the guidelines after an application has been filed for assistance based on their income and assets. A veteran's DD214 (discharge paper) is required for eligibility. Those who have misplaced or lost their DD214, there are applications available in my office to send for it.

Additional Services

Applications are also on file to apply for lost medals, veterans' license plates and burial expenses, as well as for pensions, compensation, education, loans, etc.

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